SkyBus has made some necessary temporary changes to our services in response to government travel restrictions, border closures and reduce airport activity.
Our Melbourne City Express service is currently operating between 6am-6pm at a limited frequency.
Our other Melbourne Airport services remain temporarily disrupted. All other services are currently suspended.
Please always check our website for the latest travel information.
Frequently Asked Questions
In response to recent extraordinary events, customers may have some questions about our services.
Timetables and services
Most SkyBus services have been temporarily disrupted in response to recent airport travel restrictions and reduced airport activity.
Passengers are advised to always check our website for the latest service and timetable information before planning their trip.
Services currently operating
Melbourne City Express
Melbourne City Express is operating a very limited service between the hours of 6am - 6pm, 7 days per week. Ticket purchases can be made via our self-serve kiosks at Melbourne Airport and Southern Cross Station using card payments only.
The normal schedule for all other SkyBus services have been temporarily disrupted. Please contact us via phone 1300 759 287 or email firstname.lastname@example.org so we can tailor options to best suit your travel requirements.
We are working with customers to offer as much flexibility as we can.
Our online sales channels are temporarily disabled.
We have extended the validity of unused tickets purchased prior to 18 March 2020 to be valid until 31 December 2020 if customers wish to reschedule and use them in the future.
If you had an event or flight cancelled, or simply no longer wish to travel with us, unfortunately we are unable to offer ticket refunds.
Enhanced hygiene measures for passenger safety and comfort
We care deeply about the safety, health and wellbeing of all of our people, passengers and community - and we have a number of measures in place to ensure our response to COVID-19 remains appropriate.
- We actively monitor the health and wellbeing of our team members and respectfully promote strict hygiene and social distancing measures in our workplace.
- Every SkyBus vehicle is routinely cleaned to the highest standard including daily enhanced infection control measures.
- Where appropriate and possible, we provide passengers with opportunities to use hand sanitiser in waiting areas or at point of entering our vehicles.
We continue to work with our government partners and industry to ensure our behaviour remains consistent with official advice while continuing to deliver our world-class services.