Service Update

As flights return to Melbourne Airport, SkyBus Melbourne is ready to take you there with our world-class service.


Our Melbourne City Express service is currently operating from 5am to 11pm departing on demand, every 15 minutes. Tickets can be purchased using the self-serve kiosks at Melbourne Airport and Southern Cross Station using card payment only, online or via the SkyBus app.

All other services remain temporarily disrupted, but we hope to welcome them back soon.

Given the rapidly evolving situation, please always check back to our website for the latest information – and we thank you in advance for your ongoing support.

Travel with us knowing that every measure has been taken for your safety and comfort. We assure you that every single one of our vehicles are routinely cleaned to the highest standard.

Safe travels.
SkyBus

Frequently Asked Questions

In response to recent extraordinary events, customers may have some questions about our services.

Timetables and services

Most SkyBus services have been temporarily disrupted in response to recent airport travel restrictions and reduced airport activity.

Passengers are advised to always check our website for the latest service and timetable information before planning their trip.

Services currently operating

Melbourne City Express continues to operate between the hours of 5am - 11pm, 7 days per week. Buses are operating on demand. Ticket purchases can be made via our self-serve kiosks at Melbourne Airport and Southern Cross Station using card payments only as well as online or via the SkyBus app.

The normal schedule for all other SkyBus services have been temporarily disrupted. Please contact us via phone 1300 759 287 or email info@skybus.com.au so we can tailor options to best suit your travel requirements.

Tickets

We are working with customers to offer as much flexibility as we can.

This includes extending the validity of purchased tickets until 31 December 2020 if customers wish to reschedule and use them in the future.

If you had an event or flight cancelled, or simply no longer wish to travel with us, unfortunately we are unable to offer ticket refunds.

Enhanced hygiene measures

SkyBus cares deeply about the safety, health and wellbeing of all of our people, passengers and community. As soon as the outbreak occurred, we responded.

We are actively monitoring the health and wellbeing of all of our people and respectfully promoting strict personal hygiene measures among our workforce. Every vehicle is also routinely cleaned to the highest standard for your safety and comfort including enhanced infection control measures multiple times a day.

We are working closely with our government partners and industry to ensure our response and behaviour remain consistent with official health and transport advice while continuing to deliver our world-class services.