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Frequently Asked Questions
Ticketing
Do I need to book to travel on SkyBus?
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Does SkyBus charge transaction fees?
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Can I add tickets purchased from other channels to the SkyBus app wallet?
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How will I receive my ticket when purchasing on the SkyBus website?
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How will I receive my ticket when purchasing in the SkyBus app?
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How long are SkyBus tickets valid?
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Can children travel alone on SkyBus?
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How can I buy a child ticket?
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How can I delete my SkyBus app account?
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Does a return ticket have to be used in different directions?
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Do you accept Victorian Carers Cards?
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Can I buy my ticket in advance?
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Can I pay for my SkyBus tickets with EFTPOS or credit card?
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Where do I buy SkyBus tickets?
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Who do I contact for a refund?
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What updates have you made to SkyBus online ticket purchases?
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Can a return ticket be used on separate days?
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